App Support Center

Welcome to AI-Retouch Support

We're here to help you get the most out of AI-Retouch! Whether you're experiencing technical issues, have questions about features, or need assistance with your account, our support team is ready to assist you.

🛠️ Technical Support

Having trouble with the app? We can help with:

  • App crashes and performance issues
  • Photo processing problems
  • Account login difficulties
  • Subscription and billing questions
  • Device compatibility issues

📱 Feature Help

Learn how to use AI-Retouch effectively:

  • How to enhance photos with AI
  • Using different retouching tools
  • Managing your photo library
  • Sharing and exporting options
  • Premium feature guides

💳 Account & Billing

Get help with your account:

  • Account recovery and password reset
  • Subscription management
  • Payment and refund inquiries
  • Data privacy and security
  • Account deletion requests

💡 Tips & Tutorials

Master AI-Retouch with our guides:

  • Getting started tutorial
  • Advanced editing techniques
  • Best practices for photo enhancement
  • Creative editing ideas
  • App updates and new features

Need Immediate Help?

Our support team is available to assist you with any questions or issues you may have.

Frequently Asked Questions

To enhance a photo with AI, simply open the app, select a photo from your library, and choose the AI enhancement option. The app will automatically analyze your photo and apply the best enhancements based on the content.

Photo processing time depends on several factors including image size, complexity, and your device's performance. High-resolution images may take longer to process. Ensure you have a stable internet connection for optimal performance.

You can cancel your subscription through your device's App Store settings. Go to Settings > [Your Name] > Subscriptions, find AI-Retouch, and tap "Cancel Subscription". Your access will continue until the end of the current billing period.

Your photos are processed locally on your device for privacy and security. We only store photos on our servers if you explicitly choose to save them to your cloud account. You can manage your cloud storage settings in the app.

AI-Retouch is available for iOS devices running iOS 15.0 or later. We recommend using devices with at least 2GB of RAM for optimal performance. The app is optimized for iPhone and iPad.

To restore your purchases, go to the app's settings menu and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase. If you're still having issues, contact our support team.

💡 Pro Tip: Before contacting support, try restarting the app or your device. Many issues can be resolved with a simple restart. Also, make sure you're using the latest version of AI-Retouch for the best experience.

Still Need Help?

Our support team is here to help you 24/7. Send us an email and we'll get back to you as soon as possible.

Email: app.support@whalewaytech.com

Company: WhaleWay Tech

Don't have AI-Retouch yet?

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